Privacy policy

Last updated: 2025-05-16

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and Organic Law 3/2018 of December 5 (LOPDGDD), Domidai Suites S.L. informs users of the website www.domidai.com about the processing of their personal data.

1. DATA CONTROLLER

Domidai Suites S.L.
CIF: B13898895
Address: C/ Virgen de Loreto Nº 45, 03130, Santa Pola (Alicante), Spain
Email: contacto@domidai.com
Website: www.domidai.com

2. DATA WE COLLECT

We may collect and process the following categories of data:

Contact details (name, phone number, email)

Booking details (dates, booked accommodation, number of guests)

Owner details (if they contact us to manage their property)

Browsing data (via cookies, see Cookie Policy)

Billing details, where applicable.

3. PURPOSES OF PROCESSING

We use personal data to:

Manage tourist bookings and related services.

Respond to inquiries or requests for information.

Contact owners interested in our services.

Send commercial communications if the user has given their consent.

Improve the browsing experience on our website.

4. LEGAL BASIS

The legal bases for processing your data are:

Performance of a contract (booking or provision of services).

Consent of the data subject (for example, by accepting forms or subscribing).

Legitimate interest (improving the website or service).

Legal obligations (for example, tax or billing).

5. DATA RETENTION

Your data will be kept:

As long as a contractual relationship exists or your interest is maintained.

For the periods required by law in the event of tax or accounting obligations.

Until you withdraw your consent, where applicable.

6. DISCLOSURE OF DATA TO THIRD PARTIES

Data will not be transferred to third parties except under legal obligation or when necessary for the correct provision of the service (for example, payment platforms, check-in services, cleaning, or maintenance).

In such cases, we require providers to strictly comply with the GDPR through data processing agreements.

7. USER RIGHTS

You have the right to:

Access your personal data.

Rectify inaccurate data.

Request erasure when it is no longer necessary.

Object to or limit the processing of your data.

Port your data to another controller.

Withdraw your consent at any time.

You can exercise these rights by sending an email to: contacto@domidai.com, attaching a copy of your ID or equivalent document.

You can also file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. DATA SECURITY

Domidai Suites S.L. applies appropriate technical and organizational security measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

9. CHANGES TO THIS POLICY

We may update this policy at any time. The current version will always be published on this same page, indicating the date of the last update.